Sub-Processors
This page is Mitigram AB’s official and up to date list of authorized subprocessors. We may update the list as needed, without reducing the level of service or security provided. This list forms part of Mitigram’s Data Processing Agreement with customers. Customers must review this page regularly to stay informed of current subprocessors. Users may review this list at any time to understand how their personal data may be processed by our authorized subprocessors.
Sub-Processor | Services Performed | Location |
SFDC Ireland Ltd. (Slack Technologies)
| Internal communication and collaboration used for operational coordination, security reviews, support discussions and incident handling. May process user identifiers contained in internal communications. | Europe |
Microsoft Operations Ireland Ltd. (Azure and Microsoft 365) | Cloud hosting, compute, storage, backup, database services, identity management, email, document management and security tooling supporting the operation of all Mitigram platforms.
| Europe |
HubSpot Ireland Ltd. | Customer relationship management, onboarding, customer communication, support case handling, marketing email delivery and subscription preference management.
| Europe |
Atlassian Pty Ltd. | Issue tracking, product development workflows, support-ticket handling, documentation, internal knowledge base, product roadmap management and operational coordination.
| Europe |
Mailjet SAS | Transactional and marketing email delivery, including service notifications, password resets, onboarding emails and email-performance analytics.
| Europe |
Simple Sign International AB | Electronic signature workflows, signing of agreements and contract lifecycle management, including associated audit trails and signing metadata. | Europe |
Splunk Inc. | Log collection, system monitoring, SIEM, error tracking, security-event analysis and observability of application performance
| Europe |
PostHog Inc. (PostHog Cloud EU) | Product analytics, feature usage insights, user behaviour analysis, event tracking and anonymised performance measurement for service improvement. | Europe |
Guideflow Inc. | Provides in-app guides, user onboarding walkthroughs and product tutorials. Processes user identifiers, interaction events and usage data strictly for delivering these guides. | Europe |